Polynesian Spa Rotorua: Deluxe Lake Spa Hot Spring Bathing

4.5 (280 reviews) 1–4 hours Free cancellation

out of 5

280 reviews

4.5

Polynesian Spa Rotorua: Deluxe Lake Spa Hot Spring Bathing — Photos: the activity supplier, via Viator

Polynesian Spa Rotorua: Deluxe Lake Spa Hot Spring Bathing, photo 2 — Photos: the activity supplier, via Viator

About this activity

The Deluxe Lake Spa offers a serene lakeside retreat to relax and rejuvenate. Set against the peaceful backdrop of Sulphur Bay on Lake Rotorua, it features five mineral-rich hot pools, including four alkaline and one acidic, ranging from 36°C to 41°C. Refresh in the cold plunge pool or unwind on geothermally-heated loungers. This family friendly space encourages quiet enjoyment, with families welcome to share the experience, though children must remain quiet to preserve the peaceful atmosphere. Amenities include towels, secure lockers, and complimentary NZ made toiletries. Adult supervision is required for children under 8. Optional swimsuit rentals are available for convenience. Immerse yourself in legendary mineral waters. This is an untimed bathing product, so you leave when you're ready.

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At a glance

Duration: 1–4 hours
Confirmation: Instant confirmation
Ticket: Mobile or paper ticket accepted
Group: Up to 50 people
People per booking: 1–15
Operated by: Polynesian Spa

Ages: Infants (0–2 years) · Children (3–14 years) · Adults (15–110 years)

What is included

Included

Included: Cold plunge pool for hot-cold hydrotherapy to detoxify –alternate between hot and cold pools three times for best results
Included: 0.7m Pool Depth (Onsen Style)
Included: Children under 8 must be actively supervised by a caregiver in the water who is over 16 years old
Included: Large indoor relaxation lounge
Included: Four shallow Rachel Spring alkaline mineral hot pools
Included: Changing facilities with towels, secure lockers, beautiful NZ made toiletries.
Included: 36oC – 41oC
Included: Geothermally-heated poolside recliners
Included: One Priest Spring acidic mineral hot pool

Not included

Not included: Adult swimwear can be hired or purchased onsite
Not included: Infants and children under 2 years are free of charge
Not included: Babies are required to wear swimming nappies

Itinerary

Polynesian Spa

Admission included

Admission is for the day of booking, and is not limited to a particular time of the day.

Relax and unwind at Rotorua’s Polynesian Spa – a world-leading, natural mineral bathing and luxury spa retreat. Geothermal waters nourish the skin and relieve tired muscles, aches and pains, while decadent therapies rejuvenate through ancient and modern techniques. Combined with the healthy café, Polynesian Spa restores the body inside and out.

The world-leading natural hot mineral bathing and spa treatment facility was built on the site of historic bath houses for which the city first became world famous in the 1800s.

The Spa continues to evolve and focus on health and wellness, introducing passive and active bathing experiences for increased immunity and greater energy levels.

At Polynesian Spa, elements of early buildings and baths have been carefully retained and the site is registered by the New Zealand Historic Places Trust.

This ticket provides access to the premium bathing area 'The Deluxe Lake Spa' which includes a range of mineral rock pools at various temperatures. Utilizing both alkaline and acidic mineral springs, the Deluxe Lake Spa is ultimate in geothermal bathing experiences.

The therapeutic waters at Polynesian Spa come from two different natural springs:

The Priest Spring is named after Father Mahoney, a Catholic Priest who was ‘cured’ of his crippling arthritis from bathing in the waters in 1878. The slightly acidic water from the Priest Spring relieves tired muscles, aches and pains.

The Rachel Spring is a source of alkaline water, which features the antiseptic action of sodium silicate nourishing the skin. It was historically said that those who bathe in the waters of the Rachel Spring are blessed with ageless beauty

The combination of these two types of mineral waters is only found at Polynesian Spa.

Meeting point and pickup

Everyone meets at the meeting point.

Meeting point

Polynesian Spa 1000 Hinemoa Street, 3010, Rotorua, New Zealand See on map

End point

Polynesian Spa 1000 Hinemoa Street, 3010, Rotorua, New Zealand See on map

Using your ticket

Admission is valid for the day of booking and is not restricted to a specific time.

Relax and unwind at Rotorua’s Polynesian Spa – a world-leading retreat offering natural mineral bathing and rejuvenating spa therapies. Our geothermal waters nourish the skin and relieve tired muscles, aches, and pains, while both ancient and modern techniques restore balance. Complemented by a healthy café, Polynesian Spa refreshes the body inside and out.

This ticket provides access to The Deluxe Lake Spa, featuring a variety of mineral rock pools at different temperatures. The Deluxe Lake Spa offers the ultimate geothermal bathing experience, utilizing both alkaline and acidic mineral springs.

Enjoy the modern café and gift store, where you can purchase bathing suits, towels, thongs, and spa products. Please note, Polynesian Spa is a cashless facility; payments can be made via card or mobile payment options.

Polynesian Spa reserves the right to refuse service to intoxicated persons or those showing signs of intoxication.

Consult your doctor before arrival if you have heart conditions, are pregnant, or have other serious medical concerns.

Cancellation

Free cancellation

For a full refund, cancel at least 24 hours before the scheduled departure time.

If you cancel	You get back
At least one day before	100%
Less than a day before	0%

Good to know

Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Children must be accompanied by an adult
Please consult your medical practitioner for participants with heart complaints or other serious medical conditions
Please consult your medical practitioner for pregnant women