XENSES tickets with Transportation Official Product

4.6 (162 reviews) 10 hours Free cancellation

out of 5

162 reviews

4.6

Feel your senses — Photos: the activity supplier, via Viator

XENSES tickets with Transportation *Official Product*, photo 2 — Photos: the activity supplier, via Viator

About this activity

Pack your swimsuit and get ready to have all your senses stimulated during this half day at Xenses Park. Take part in 15 different activities that challenge each of your senses in different ways. Enter the Way of Dwarfs and Giants to use your logic; visit the Xítrico Garden to awaken your senses of smell and taste. Spend five hours having fun by land, water, air, and underground. Your tour includes round-trip transport from Cancún, Riviera Maya and Playa del Carmen, entrance fees to the park, and use of amenities like locker rooms.

Day Trips Extreme Sports Full-day Tours Bus Tours Private and Luxury Sustainable Tours Viator Plus Excellent Quality

At a glance

Duration: 10 hours
Confirmation: Instant confirmation
Ticket: Mobile or paper ticket accepted
Group: Up to 15 people
People per booking: 1–5
Guide: English, Spanish
Operated by: Grupo Xcaret

Ages: Children (5–11 years) · Adults (12–90 years)

What is included

Included

Included: Priority Access: You can have your admission bracelets on the bus on the way to the park.
Included: On-board WiFi: WiFi on board
Included: Hotel Pick up & Drop off
Included: In-vehicle air conditioning: Air-conditioned vehicle
Included: lockers, restrooms,

Not included

Not included: souvenirs (Available to purchase)
Not included: Gratuities
Not included: Photos (Available to purchase)
Not included: Lunch: All types of foods and snacks are excluded.
Not included: Alcoholic beverages: Soft drinks, water, juices and all types of beverages are excluded.

Itinerary

Meeting point and pickup

The operator picks every participant up from their accommodation or the points below.

Pickup points

Secrets Playa Blanca Costa Mujeres
Hotel Riu Palace Costa Mujeres
Grand Fiesta Americana Coral Beach
Fiesta Americana Condesa Cancun All Inclusive
Laguna Suites
Sandos Caracol Eco Resort
Emporio Cancun
Moon Palace Cancun
Rosewood Mayakoba
Nizuc Resort and Spa
Coral Mar Cancun

and 160 more pickup points

We would like to make it comfortable for you so we will pick you up at your hotel or at the nearest point available in our routes.

-In case your accommodation is not a hotel you must indicate your exact address including street name, outside number, interior number, county, postal code and city.

Let us know if you are not in need of transport.

We cannot assure your pickup at a hotel where you are not a guest considering that some hotel's policies, not allow visitors to access at the property.

The guides will be dressed in red t-shirts with our logo on the back for easy identification. The guides will say the tour name out loud.

To confirm your exact pick-up time and meeting point, please contact us at least 24 hours before your visit. From Monday to Friday, you may reach us through your reservation messages or by phone. On Saturdays and Sundays, our team is available by phone only to ensure a faster response and better assistance.

If at the time you purchase the ticket you do not have the hotel yet, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.

You must be 15 minutes early at the assigned location. The time shown on your ticket is not the time at which you will be picked up.

Transportation service is not private so you will share the bus with some other visitors of Grupo Xcaret.

Starting Oct 1, enjoy more time at the park with return options at 2:00 p.m. or 3:40 p.m.

Using your ticket

The time shown on your ticket is not the time at which you will be picked up.

The pickup operates from different hotels in Cancun, Playa del Carmen and the Riviera Maya so the pickup time will vary depending on the location of your hotel.

-In case your accommodation is not a hotel you must indicate your exact address including street name, outside number, interior number, county, postal code and city.

To confirm your exact pick-up time and meeting point, please contact us at least 24 hours before your visit. From Monday to Friday, you may reach us through your reservation messages or by phone. On Saturdays and Sundays, our team is available by phone only to ensure a faster response and better assistance.

Phone: +52 998 881 9833

Tours and days of operation are subject to availability and changes.

If at the time of completing your purchase you do not have the name of the hotel, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.

Priority Access: It means that upon your pickup you must present your printed or digital voucher and photo ID to allow you to board the bus. On the bus you will obtain the bracelet for entering into the park skipping the ticket office line.

Cancellation

Free cancellation

For a full refund, cancel at least 24 hours before the scheduled departure time.

If you cancel	You get back
At least one day before	100%
Less than a day before	0%

Good to know

Wheelchair accessible
Public transportation options are available nearby
Infants are required to sit on an adult’s lap
Transportation options are wheelchair accessible
Suitable for all physical fitness levels
Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat.
It is recommended that you bring comfortable lightweight clothing, walking shoes or sneakers, biodegradable sunblock, a swimsuit and towel, and an extra change of clothing.
Infants 0 to 4 years are Free of charge. Children mus be accompanied by an adult all the time.
The Voucher schedule is informative. Tours and days of operation are subject to availability and changes.
The pickup operates from different hotels in Cancun, Playa del Carmen and the Riviera Maya so the pickup time will vary depending on the location of your hotel. We will pick you up at your hotel or at the nearest point available in our routes.
All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
The name of the lead traveller on the voucher will redeem the purchase. Your safety comes first, so you can change the name on the ticket at any time by contacting Viator Customer Service.
To confirm your exact pick-up time and meeting point, please contact us at least 24 hours before your visit. From Monday to Friday, you may reach us through your reservation messages or by phone. On Saturdays and Sundays, our team is available by phone only to ensure a faster response and better assistance
Customer Service Hours: Mon-Fri: 7:00 AM to 8:00 PM | Sat-Sun: 7:00 AM to 4:00 PM.
In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.

Options

Xenses + ATV Single + Transp

ATV Single

Xenses with transport included: Xenses Day Ticket with pick-up at your hotel or the nearest available point on our routes

Pickup included
Xenses + ATV Double + Transp

ATV Double

Xenses with transport included: Xenses Day Ticket with pick-up at your hotel or the nearest available point on our routes

Pickup included
XENSES with Transportation

Xenses with transport included: Xenses Day Ticket with pick-up at your hotel or the nearest available point on our routes

Pickup included