Xel-Ha Tickets with Transportation included, Cancun

About this activity

Attention, water lovers! The park is open from 8:30 a.m. to 5:30 p.m. and has more than 50 attractions. At Xel-Há natural paradise located along the Riviera Maya, you can have an amazing jungle adventure, as you explore a lagoon, cenotes, caves and a hidden beach. You can bike around the lush grounds or simply lay down in an inner tube and drift along the river. And if you love snorkelling, you're in for a treat, because gear is included, with mask, fins and flotation vest. Relax on comfy lounge chairs or take a nap in a hammock. Lockers, restrooms, changing rooms, showers and a towel are available for use. This park is the perfect place for families to create unforgettable memories. You'll get unlimited ice, soft drinks and mineral water to keep you cool! and if it's your birthday, we've got a special surprise just for you!

we've got you covered with transport to and from your hotel!

The All-Inclusive option includes breakfast, lunch buffet and an open bar.

Day Trips Nature and Wildlife Tours Full-day Tours Bus Tours Private and Luxury Eco Tours Small Group Excellent Quality

At a glance

Duration: 9–10 hours
Confirmation: Instant confirmation
Ticket: Mobile or paper ticket accepted
Group: Up to 5 people
People per booking: 1–5
Guide: English, Spanish
Operated by: Grupo Xcaret

Ages: Infants (0–4 years) · Children (5–11 years) · Adults (12–99 years)

What is included

Included

Included: Inner tubes and bicycles are available for use
Included: Hotel pickup and drop-off
Included: The Light option includes unlimited soft drinks, ice and mineral water
Included: The All-Inclusive option includes breakfast, buffet lunch, domestic open bar and soft drinks
Included: Use of lounge chairs, hammocks and rest areas
Included: Visitors will have access to more than 50 attractions including guided experiences inside the park
Included: Access to showers, lockers and towels
Included: special surprise if it is your birthday
Included: You will receive your park entry wristband on the bus on the way to the park.
Included: Snorkeling gear is included, with mask, fins and flotation vest

Not included

Not included: Gratuities
Not included: Optional activities: These are educational activities of interaction with wild life, Sea Trek, Snuba
Not included: Souvenirs (Available to purchase)
Not included: Photos (Available to purchase)
Not included: Light option does not include food and alcoholic beverages

Itinerary

Xel-Ha Park by Xcaret

12 hours Admission included

Xel-Ha is considered the world’s largest natural aquarium, the park offers snorkeling among hundreds of tropical fish and more than 90 marine species that inhabit the creek. Enjoy the best marine and land activities; in Xel-Ha’s park you can enjoy lagoons, cenotes and caves, where seawater mixes with the fresh water of the world’s longest underground river system.

Complimentary lifejackets, inner tubes, bicycles, access to lounge chairs, hammocks and rest areas are included.

Slide down ziplines and splash into the crystal clear waters of a cenote or dive into a spectacular cove. Visit Xel-Ha’s vegetation nursery, and marvel at the mangroves and rainforest dotted with orchids. See the apiary of the Melipona bee (with a traditional Mayan harvest of honey twice a year) and learn more about the Mayan culture.

New at Xel-Há this year you can have the chance to experience as world Earth Day, Birds’ Day, World Sea Turtle Day, Day of the Manatee, Purification Ceremony, Treasures of the Cove, Secrets of the Jungle.

Your admission includes buffet-style breakfast, lunch and snacks (international and Mexican cuisine) with unlimited drinks and a domestic open bar and the roundtrip transportation to your hotel.
Stop 2

5 hours Admission included

Water Activities:

-Inlet Exploration, -River Swim, -Underwater Observatory, Rivel Floating, Scenic Lighthouse Fun descent, Snorkeling,
Stop 3

3 hours Admission included

Land Activities:

Scenic View, -Children Playground, -Secrets of the Jungle, -Tranditions of the Mayab, -Treasures of the Inlet, -Meet a Manatee, -Path of Consciousness, -The Land of Huh, -Jungle Train
Stop 4

2 min Admission included

Air Activities:

Cliff of Courage, -La Quebrada, -Floating Bridge, -World Of Adventure, -Rope Swing
Stop 5

30 min Admission not included

Special Activities at extra cost:

-Adrenalina Jetboat Ride(Duration: 10 minutes for instructions / 20 minutes for activity; Minimum age: 9 years, or minimum height of 4.5ft / 137cm)

-Sea Trek®(Duration: 15 minutes for instructions / 25 minutes for activity; Minimum age: 8 years -important to try the helmet before the activity)

-Snuba®(Duration: 30 minutes for instructions and equipment placement / 30 minutes for activity; Minimum age: 9 years -important to know how to swim)
Stop 6

2 hours Admission included

All-inclusive Food & Beverages at Restaurants and Bars:

-Chulavista Restauran, t-La Cocina del Pueblo Restaurant, -La Terraza Restaurant, -Jardín Corona Restaurant, -Bar del Puente, -Chulavista Bar, -Jardín Corona Bar, -Bar del Pueblo

Meeting point and pickup

The operator picks every participant up from their accommodation or the points below.

Pickup points

Secrets Playa Blanca Costa Mujeres
Hotel Riu Palace Costa Mujeres
The Royal Haciendas by Holiday Inn Club Vacations
Grand Fiesta Americana Coral Beach
Fiesta Americana Condesa Cancun All Inclusive
Laguna Suites
Sunset Royal Beach Resort
Emporio Cancun
Moon Palace Cancun

and 162 more pickup points

Using your ticket

Hey, just a heads-up that you'll be redeeming your ticket at your pickup.

When you arrive, just show your printed or digital voucher, your photo ID and the credit card you used to make the purchase, and you'll be all set to board the bus and get your wristband to enter the park. If you have any questions, our friendly team is here to help.

To confirm your exact pick-up time and meeting point, please contact us at least 24 hours before your visit. From Monday to Friday, you may reach us through your reservation messages or by phone. On Saturdays and Sundays, our team is available by phone only to ensure a faster response and better assistance.

Phone: +52 998 881 9833

You'll find an interactive map to help you get around here: https://maps.xcaret.com/xh/en

Cancellation

Free cancellation

For a full refund, cancel at least 24 hours before the scheduled departure time.

If you cancel	You get back
At least one day before	100%
Less than a day before	0%

Good to know

Wheelchair accessible
Infants and small children can ride in a pram or stroller
Public transportation options are available nearby
Infants are required to sit on an adult’s lap
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels
Important: Children must be accompanied by an adult all the time.
With All-Inclusive option, Food and beverages are included at the 5 restaurants with Mexican, international and fast food as well as snacks and ice cream.
Bring a swimsuit, comfortable clothes biodegradable sunscreen and insect repelent.
Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat
The Voucher schedule is informative and it does not indicate your pick-up time.
The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
Product operations are subject to availability and changes.
All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.
To confirm your exact pick-up time and meeting point, please contact us at least 24 hours before your visit. From Monday to Friday, you may reach us through your reservation messages or by phone. On Saturdays and Sundays, our team is available by phone only to ensure a faster response and better assistance.
Some activities like underground rivers have a check point for health issues
Infants are unable to thermoregulate, meaning they can only swim in certain areas.

Options

Xel-Ha Light & Transportation

Soft drinks, ice mineral water

Pickup included
Xel-Ha All-Inclusive &Transpor

Breakfast, buffet, open bar: Breakfast from 9.30-11.30am. Snacks and lunch buffet from 11:30am-5:30pm. Local open bar & unlimited soft drinks

Pickup included