9/11 Memorial Tour with Optional Museum and One World Access

5.0 (1,049 reviews) 2–5 hours Free cancellation

out of 5

1,049 reviews

5.0

9/11 Memorial Tour with Optional Museum and One World Access — Photos: the activity supplier, via Viator

About this activity

Explore Ground Zero and the 9/11 Memorial on a powerful guided tour that brings history to life. Hear firsthand stories of resilience and heroism.

Walk past St. Paul’s Chapel, visit the FDNY 10 House, see the Survivor Tree, and stand by the 9/11 Memorial Pools where the Twin Towers once stood with a professional friendly local NYC tour guide.

Optional access to the 9/11 Museum and One World Observatory included—explore powerful exhibits and take in breathtaking views from the top of One World Trade Center.

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At a glance

Duration: 2–5 hours
Confirmation: Instant confirmation
Ticket: Mobile or paper ticket accepted
Group: Up to 22 people
People per booking: 1–22
Guide: English
Operated by: Experience NYC™

Ages: Children (3–12 years) · Adults (13–99 years)

What is included

Included

Included: One World Observatory Access (if option is selected)
Included: Stories of Heroism & Resilience
Included: Expert NYC Tour Guide
Included: 9/11 Museum Access (if option selected)
Included: Ground Zero & 9/11 Memorial Guided Tour

Not included

Not included: Gratuities
Not included: Tour Guide inside the Museum or Observatory

Itinerary

Stop 1

Passing by

Your tour begins at the corner of Warren Street and Broadway, near City Hall Subway Station (R & W lines). Your guide will introduce the history of the area and set the stage for your journey through Ground Zero.
Stop 2

10 min

See the historic St. Paul’s Chapel, which served as a refuge for first responders after 9/11. Your guide will explain its vital role in the aftermath and how it became a place of healing and support.
Stop 3

5 min

Visit FDNY 10 House, home to the firefighters who were among the first to respond to the attacks. See the 9/11 Memorial Wall, honoring the fallen firefighters who sacrificed their lives.
The Oculus

10 min

See the striking design of the Oculus, a transportation hub and shopping center that symbolizes rebirth of the World Trade Center. Learn how it was built to replace the destroyed PATH station and its deeper significance in the city's recovery.
One World Trade Center

5 min

See and stand beneath One World Trade Center (Freedom Tower) and hear about its construction, design, and symbolism as the tallest building in the Western Hemisphere.
Stop 6

15 min Admission included

Pay tribute at the twin reflecting pools, located in the footprints of the Twin Towers. Your guide will share the history of the memorial, its design, and the significance of the inscribed names.
Stop 7

5 min

See the Survivor Tree, a Callery pear tree that withstood the destruction of 9/11 and became a symbol of resilience. Your guide will explain its miraculous survival and journey back to Ground Zero.
The National 9/11 Memorial & Museum

1 h 30 min Admission included

Travelers who select the Tour + Museum or Full Access options, will continue the experience with seamless access to 9/11 Museum on a self-guided tour. Explore exhibits featuring artifacts, personal stories, and multimedia presentations that offer a deeper understanding of the day’s events and its aftermath.
One World Observatory

1 h 30 min Admission included

Travelers who have chosen the Tour + One World Observatory or Full Access options, will enjoy a seamless access to the observation deck located on top of the tallest building in the Western Hemisphere.

Meeting point and pickup

Everyone meets at the meeting point.

Meeting point

Meet the Tour Guide by City Hall Subway Station. At the intersection of Broadway and Warren Street.

End point

Final stop for travelers who have chosen the Tour + One World Observatory or Full Access options.
Final stop for travelers who have chosen the Tour + Museum or Full Access Options.

Cancellation

Free cancellation

For a full refund, cancel at least 24 hours before the scheduled departure time.

If you cancel	You get back
At least one day before	100%
Less than a day before	0%

The operator may cancel if the weather does not allow it; you then get another date or your money back.

Good to know

Wheelchair accessible
Infants and small children can ride in a pram or stroller
Service animals allowed
Public transportation options are available nearby
Transportation options are wheelchair accessible
All areas and surfaces are wheelchair accessible
Suitable for all physical fitness levels

Options

Tour with One World Access

One World Observatory Access: Take in panoramic views of NYC from the tallest observation deck in the Western Hemisphere.
Full Access Tour

Tour, Museum, and One World: Enjoy seamless access to both 9/11 Museum and One World Observatory right after your guided tour of the memorial.
Tour with Museum Access

Museum Access Included: Visit the 9/11 Museum after to explore powerful exhibits and artifacts.
Tour Only

Memorial Tour Only: This option does NOT include entry tickets to 9/11 Museum or One World Observatory.