Xplor Fuego Night Adventure & Xel-Há Park from Tulum

For a full refund, cancel at least 24 hours before the scheduled departure time.

• Not recommended for travelers with spinal injuries

• Not recommended for travelers with poor cardiovascular health

• Not recommended for pregnant travelers

• Suitable for all physical fitness levels

• Minimum height for most activities 1.20M; Minimum height for Monster Truck 1.60M

• Mandatory use of vest and helmet at the time of activities

• Use biodegradable sunscreen and insect repellent

• Wear comfortable clothes and shoes, bring your swimsuit, towels and extra clothes

• These tours do not operate on Sundays, keep that in mind

• If you reserve even if it is early or late, this reservation is subject to availability, you will be notified as soon as you reserve if we still have spaces, this tour is in high demand and most of the time our capacity is full

• We are not responsibles if you forgot your personal belogings in the bus or park, make sure you do not forget any item when you get off the bus

• We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass

• It is not possible to make date changes on the same day of your visit. The use of closed shoes or water shoes is mandatory for the Rope Circuit and Monster Truck activities

• Xplor fuego; Children over 4.5 ft but under 12 years of age, must present an ID to verify their age at the park’s ticket booths. For Toboganxote, minimum height is 4.2 ft (1.30 m) tall and maximum weight of 300 lbs (136 kg).The maximum capacity per raft is 4 people or 705 lb (320 kg). It is mandatory to use a helmet and know how to swim. For the Zip-lines the minimum height required is 3.6 ft. The minimum weight required is 88 lbs and a maximum of 300 lbs. The circumference capacity of the harness belt is 47 in (120 cm) and 25 in (65 cm) for the legs. In the case of children, the harness must fit properly and have a minimum height of 3.6 ft (1.10 m). If it doesn't, for their own safety, they won't be able to perform the activity.

• Xplor fuego; Activities have special requirements of height and weight. For Amphibious Vehicles and Underground Expedition, the minimum height is 3.6 ft (1.10 m); for Rafts and Stalactite River Swimming is 3.3 ft (1 m) tall and 300 lbs (136 kg) of weight.

• Children under 12 years of age and taller than 1.40 m must also present identification to prove their age.

• Xplor fuego: To participate in the zip line activity, the maximum weight limit is 136 kg and the minimum is 40 kg. The harnesses have a waist circumference of 120 cm and a leg circumference of 65 cm. Children must have a properly fitted harness and be at least 1.10 m tall. Otherwise, for their own safety, they will not be able to participate in the activity.

• Some activities are not suitable for pregnant women. Some activities are not recommended for people suffering from epilepsy, asthma, hypertension, diabetes, or with neck and/or back problems, with recent surgeries or a history of heart problems.

• Some activities are not suitable for pregnant women. Certain park activities are not recommended if you suffer from a heart condition, fear of heights, back pain; or if you are recovering from a recent surgery or if you get dizzy easily. Transportation from Cancun, Playa del Carmen and Riviera Maya is included if you add it at the moment of purchase.

• Travelers will be excluded from the activities due to a medical condition such as a body cast. If they want to go, they can pay their entrance fee (same price) and can stay in the rest area.