Hangzhou Cultural Day Tour by Mini Coach

For a full refund, cancel at least 24 hours before the scheduled departure time.

• Infants and small children can ride in a pram or stroller

• Public transportation options are available nearby

• Infants are required to sit on an adult’s lap

• Not recommended for travelers with spinal injuries

• Not recommended for pregnant travelers

• Not recommended for travelers with poor cardiovascular health

• Suitable for all physical fitness levels

• This tour is a SIC tour, meaning seat-in-coach, with a driver and a tour guide. You will share a coach with other passengers. This is no refund for no show. Please be punctual. Your tour guide will take off with other passengers without you.

• The scheduled hotel pickup time is between 8:30am. Please offer your hotel name and address for pickup arrangement 24 hours prior.

• Pickup service is for hotels in downtown area of Hangzhou only. Downtown Hangzhou includes 5 districts of Shangcheng, Xiacheng, Xihu, Gongshu, Jianggan. Other districts are named as Outskirts Hangzhou. Hotels in Outskirts Hangzhou will cost additional charge. Please check if your hotel is located in downtown Hangzhou before you make a booking.

• If you live in the outskirt of Hangzhou please go to Sofitel West Lake Hangzhou to join in this tour. The hotel pickup time is 8:30am.

• The scheduled hotel pickup time is between 8am and 8:30am. Please offer your hotel name and address for pickup arrangement 24 hours prior.

• Please note that pickup service is only available to guests staying at downtown Hangzhou hotels.

• If you take bullet train from Shanghai to Hangzhou, you will be picked up from Hangzhou East Railway Station. Your tour guide will hold a sign with your name waiting at the exit of the station. Please save the cell phone number of your guide which can be found on your confirmation voucher.

• There are 9 trains running in between Shanghai Hongqiao Station and Hangzhou East Station every morning. In China, train tickets can be purchased 30 days prior. Please buy your train ticket and inform the local tour supplier the train information at least one day prior. Your booking will be automatically cancelled if the train information is not received 24 hours to the tour starting time.

• If you miss the original train, please change to another train at the ticketing office. Then telephone the local tour operator for a revised arrival time for pickup arrangement immediately.

• No tours on Chinese national public holidays, including New Year, 7 days before and after Chinese New Year's Day, Easter Holidays, Labor Day Holidays from May 1 to May 7, National Day Holidays from Oct 1 to Oct 7.